As our owners, our members'
best interests are at the heart
of everything we do.

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Members
Research

We often carry out research with our members to find out their views on things such as our communications and our new branding, introduced in 2010.

The results are used to influence the style, content and focus of our communications. In April of each year we mail an AGM pack to all members and their feedback has been invaluable in ensuring we make those packs as informative as possible.

Input from our members, as well as other stakeholders, was also used to influence the style of our ‘Financial Sense’ branding. Royal London is owned by our members and we believe it’s very important they have a say in how we operate.

If you are a member and would like to send us your views or ideas, please contact us.



The Royal London Mutual Insurance Society Limited. Registered Office: 55 Gracechurch Street, London EC3V 0RL United Kingdom. Registered in England No 99064.

Royal London Group consists of The Royal London Mutual Insurance Society Limited and its subsidiaries. The Royal London Mutual Insurance Society Limited provides life assurance and pensions and is a member of the Association of British Insurers and the Association of Financial Mutuals. Royal London Savings Limited provides the Individual Savings Account. Royal London Unit Trust Managers Limited provides unit trusts. All these companies are authorised and regulated by the Financial Services Authority.

Group Registered VAT Number 368 5244 27