As our owners, our Members
best interests are at the heart
of everything we do.

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Members
As a mutual organisation our members are our owners.

Members share in the success of our business and also input to how the business is run through voting at our Annual General Meeting.

Communications

Communicating with our members, as with all customer communication, is important to Royal London Group.

We want to ensure that every time we are in contact with you, we communicate in a way which is most convenient for you.

We often research with our members to find out what they would like us to tell them more about and the best ways for us to communicate. We use the results of this research to ensure the information we send you is relevant but also sent to you in the most convenient style.

If you have any queries, comments or suggestions regarding communications from us, please contact us.

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The Royal London Mutual Insurance Society Limited. Registered Office: 55 Gracechurch Street, London EC3V 0RL United Kingdom. Registered in England No 99064.

Royal London Group consists of The Royal London Mutual Insurance Society Limited and its subsidiaries. The Royal London Mutual Insurance Society Limited provides life assurance and pensions and is a member of the Association of British Insurers and the Association of Financial Mutuals. Royal London Savings Limited provides the Individual Savings Account. Royal London Unit Trust Managers Limited provides unit trusts. All these companies are authorised and regulated by the Financial Services Authority.

Group Registered VAT Number 368 5244 27