Corporate responsibility.
Another way we’re
securing all our futures.

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Corporate responsibility
It‘s good for our employees. It‘s good for our customers. It‘s good for the environment.

At Royal London we concentrate our efforts in corporate responsibility (CR) in four main areas; the environment, the community, the marketplace, and our people. This follows the Business in the Community (BITC) model.

We also have CR champions in each area of the business to help increase awareness and involvement across the Group.

Policy & Reports:

  • Our CR Policy sets out our approach to managing our responsibilities to employees, suppliers, the environment, the companies in which we invest and the communities in which we operate.
  • This CR report provides more detail on our activities under each pillar of our CR programme from January 2010-September 2011

SenseAbility is our regular e-zine which gives everyone working at Royal London an update on the CR activities around the Group.

Looking after our environment

We operate with integrity, creating awareness and endeavouring to reduce our carbon dioxide emissions, water usage, and waste. We are continually looking at innovative was to reduce our impact on the environment.

Adding value in the community

We are committed to remaining loyal to our local communities, creating opportunities, providing support and regeneration.

Supporting our marketplace

We are committed to putting our customers first and making sure we continue to improve our services

Investing in skills and our people

We encourage our workforce to be part of the change making process. We value our people, encouraging growth, new skills and development. We also encourage a healthy and happy working environment.

We have made good progress in each of these areas during the year. 



The Royal London Mutual Insurance Society Limited. Registered Office: 55 Gracechurch Street, London EC3V 0RL United Kingdom. Registered in England No 99064.

Royal London Group consists of The Royal London Mutual Insurance Society Limited and its subsidiaries. The Royal London Mutual Insurance Society Limited provides life assurance and pensions and is a member of the Association of British Insurers and the Association of Financial Mutuals. Royal London Savings Limited provides the Individual Savings Account. Royal London Unit Trust Managers Limited provides unit trusts. All these companies are authorised and regulated by the Financial Services Authority.

Group Registered VAT Number 368 5244 27