Bright Grey crowned Employer of the Year
Wednesday, 1 July 2009
Bright Grey, a protection specialist within the Royal London Group, has won the coveted title of Employer of the Year at this year's National Business Awards for Scotland. Over 400 business leaders and guests attended the awards ceremony, in Glasgow, on Wednesday 24 June 2009, to celebrate the success of innovative, ethical and resilient businesses.
Bright Grey beat off competition from a strong cast of nine finalists to win the sought-after award, awarded to the organisation that can best demonstrate how it has applied its human and supporting resources to achieve commercial success.
Gordon Watson, Operations Director at Bright Grey said:
"Our people are at the heart of our business and winning this award is fantastic recognition of the hard work we've put in to our employee engagement programmes. Our strategy is aligned to the premise that the service we provide to IFAs is directly linked to the experience of Bright Grey employees. And investment in our employees benefits our overall customer service.
"The award is testament to a real team effort and input from colleagues across the Royal London Group who have helped us deliver innovative programmes like 'walking in their shoes', where staff spend time experiencing other roles in different teams to deepen their understanding of colleagues' roles, to initiatives like inviting IFAs to deliver training sessions to our staff, to ensure that our people are fully aware of the needs of our customers and have an understanding of the ideal customer experience."
Lorraine Agnew, Programme Director of the awards said:
"The quality of this year's entrants has been outstanding in what has undoubtedly been a challenging year. Each success story that has emerged through the awards this year is paving the way for prosperous businesses and collectively playing a crucial part in restoring confidence."
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For further information please contact:
Bright Grey
Fiona Holmes
Tel: 0131 247 1506
Email: fiona.holmes@brightgrey.com
Notes to Editors
The judging panel at the National Business Awards for Scotland 2009 included:
- John Anderson, Chief Executive, The Entrepreneurial Exchange
- Samantha Barber, Chief Executive, Scottish Business in the Community
- Geo Beneditti, Chairman, Wallace Cameron Group
- Tatjana Hine, National President, British Association of Women Entrepreneurial Exchange
- Mary Malcolm, Vice Principal, University of Abertay
- Tim Oakes, Senior Manager in Group Customer Relations, Royal Bank of Scotland
Royal London Group is a specialist financial service provider. Its businesses focus on those sectors of the market which value quality propositions, operating through a number of brands:
- Scottish Life - UK pensions market
- Bright Grey - UK protection market
- Scottish Provident - UK protection market
- Royal London 360° - offshore investment markets
- RLAM - fund management
- RLAS - life and pensions administration
- Fundsdirect / Ascentric - funds supermarket; Wrap platform
Royal London also distributes life and pensions products through Abbey's national branch network.
Royal London is the largest mutual life and pensions company in the UK with Group funds under management of £32.5 billion. Group businesses serve around 3.6 million customers and employ 2,870 people. Figures quoted are as at 31 March 2009.