Scottish Life wins 5 star award for online service
Friday, 22 June 2007
Scottish Life, the pensions specialist arm of the Royal London Group, has won a 5 star award in the Life and Pensions Provider category of the FTAdviser Online Service Awards 2007.
As part of the voting process advisers were asked to identify providers which they had dealt with online over the previous 12 months and rate them in the following areas:
- Overall functionality and site design
- Ease of transaction processing
- Online product tools and literature
- Reliability
- Personal contact and support levels
- Business support
Scottish Life was one of only nine providers, from a total of 46 in the Life and Pensions Provider category, to achieve a 5 star award.
Keith MacPherson, eBusiness Development Manager at Scottish Life, commented:
"The internet is a hugely important source of information for advisers and is increasingly becoming the favoured method for processing transactions. We have worked hard to create a website that meets the needs of intermediaries in terms of ease of use, functionality and relevant information and we are delighted to have been recognised with this award."
- ENDS -
For further information please contact:
Scottish Life
Barbara Playfair
Communications Executive
Tel: 0131 456 7298
Keith MacPherson
eBusiness Development Manager
Tel: 0131 456 7471
Polhill Communications
Loreen Addy
Tel: 020 7655 0530
Editor's Notes:
Scottish Life was founded in 1881 in Edinburgh as a proprietary company, becoming a mutual company in 1968.
On 1 July 2001, Scottish Life demutualised and transferred its business to The Royal London Mutual Insurance Society Limited. Scottish Life is a division of Royal London and is the specialist pensions business within the Group, providing individual and group pensions to the market via intermediaries.
Scottish Life and Royal London's other intermediary businesses are based in Edinburgh where 1,200 staff are employed, with 195 working in other parts of the UK and overseas.
Royal London Group is a specialist financial service provider. Its businesses focus on those sectors of the market which value premium propositions, operating through a number of brands:
- Scottish Life – UK pensions market
- Bright Grey – UK protection market
- Scottish Life International – offshore investment markets
- RLAM – fund management
- RLAS – life and pensions administration
Royal London is the largest mutual life and pensions company in the UK with Group funds under management of £31.5 billion. Group businesses serve around three million customers and employ 2,610 people. (Figures quoted are as at 31 March 2007).