Scottish Life website offers improved personalised investment support for customers
Thursday, 24 May 2007
New options make navigating website and obtaining customised information smoother and quicker.
Scottish Life, the pensions specialist arm of the Royal London Group, has rolled out changes to its website enabling customers to log into investment screens specific to their policy or scheme.
The change delivers a more tailored service which allows advisers, trustees, employers and policyholders to access information specific to their own requirements. For advisers in particular, this means access to a list of all their clients' investment information, such as default investment strategies; clearer investment information on individual policyholders; and dynamic fund factsheets and performance data.
Nick Leitch, Head of Investment Marketing at Scottish Life, commented:
"The investment section of our website provides comprehensive information on our products and services. With the introduction of personalised investment options, advisers, trustees, employers and policyholders can view customised information without having to find their way through other content. This is in keeping with our drive to continually improve our service to customers and to make information on our products and services easier to access and understand."
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For further information please contact:
Scottish Life
Barbara Playfair, Communications Executive
0131 456 7298
Nick Leitch, Head of Investment Marketing
0131 456 7891
Polhill Communications
Jenette Perry
020 7655 0530
Editor's Notes:
Scottish Life was founded in 1881 in Edinburgh as a proprietary company, becoming a mutual company in 1968.
On 1 July 2001, Scottish Life demutualised and transferred its business to The Royal London Mutual Insurance Society Limited. Scottish Life is a division of Royal London and is the specialist pensions business within the Group, providing individual and group pensions to the market via intermediaries.
Scottish Life and Royal London's other intermediary businesses are based in Edinburgh where 1,200 staff are employed, with 195 working in other parts of the UK and overseas.
Royal London Group is a specialist financial service provider. Its businesses focus on those sectors of the market which value premium propositions, operating through a number of brands:
• Scottish Life – UK pensions market
• Bright Grey – UK protection market
• Scottish Life International – offshore investment markets
• RLAM – fund management
• RLAS – life and pensions administration
Royal London is the largest mutual life and pensions company in the UK with Group funds under management of £31.5 billion. Group businesses serve around three million customers and employ 2,610 people. (Figures quoted are as at 31 March 2007).