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Royal London is founder member of the Association of Mutual Insurers (AMI).
UK financial organisations are all authorised by the Financial Services Authority and are either 'mutuals' or public limited companies (PLCs). Mutual organisations are not owned by external shareholders (like a PLC) but work for, and only answer to customers like you.
The Association of Mutual Insurers exists to communicate why a mutual could be a better choice for many people.
Mutuals typically have over 100 years of experience and heritage in financial services (and some have been around a lot longer). They manage over £77bn in assets and have more than 19 million customers.
The managers of mutuals are only responsible to customers like you, and not to shareholders. Research also shows that on average mutual customers are more likely to recommend a mutual organisation than a PLC.
Research by AMI shows that in 2007 PLC insurers paid out on average 3.1p to shareholders for every £1 invested by their customers. With no shareholders to pay mutual insurers can ensure that their profits are only distributed to customers like you, or reinvested to give you better returns, better value and higher levels of service.
With higher levels of customer satisfaction according to independent surveys, staff in mutuals seem to want to try that bit harder when their customers can also be the owners of the organisation they work for.
To find out more go to www.ownedbyyou.org.
The Royal London Mutual Insurance Society Limited. Registered Office: 55 Gracechurch Street, London EC3V 0RL United Kingdom. Registered in England No 99064.
Royal London Group consists of The Royal London Mutual Insurance Society Limited and its subsidiaries. The Royal London Mutual Insurance Society Limited provides life assurance and pensions and is a member of the Association of British Insurers. Royal London Savings Limited provides the Individual Savings Account. Royal London Unit Trust Managers Limited provides unit trusts. All these companies are authorised and regulated by the Financial Services Authority.
Group Registered VAT Number 368 5244 27